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Guide 02 · Tech & payments

Letting tech do the awkward parts

A tin for coins will always miss the customer who's carrying no cash at all. A five-minute QR code fixes that, and it's the single change that does the most for a box's takings.

Why this is worth doing first

Cash use keeps falling. Plenty of regular customers simply don't carry coins day to day. A cash-only box quietly turns away anyone in that position; they'll admire the eggs and drive on. A QR code beside the tin removes that barrier without removing the tin itself: cash-carriers still drop coins in, everyone else scans and pays by card or phone in a few seconds.

Three ways to set it up, easiest first

1. A payment-link QR code (no hardware, free)

The simplest option: create a payment link through Revolut.me, PayPal.me, or a similar service, generate a QR code for that link (free online tools do this in seconds), print it, and laminate it beside the box. A customer opens their phone camera, scans, and pays the amount they choose. No card reader, no monthly fee, set up in an afternoon.

The limitation is that the customer types in the amount themselves rather than it being fixed to what they took. That's fine for a box run on trust anyway, since it's the same principle as the cash tin.

2. A purpose-built honesty box payment app

A small number of services now exist specifically for this: you create a "box" with your Stripe account attached, they generate a QR code, and the customer's payment lands directly with a record of what was paid and when, which a plain payment link doesn't give you. They typically charge a small percentage per transaction rather than a monthly fee, so there's no cost when the box isn't earning. Worth a look before building anything custom. This is a case where someone else has already solved the exact problem.

3. A card reader (SumUp, Square, Zettle)

Higher effort, and arguably overkill for a small self-serve box: a physical reader needs charging, weatherproofing, and someone present to tap the amount in, which works against the whole point of a box nobody has to staff. Worth considering only if the box grows into something closer to a small shop with a person there some of the time.

OptionSetup timeOngoing costBest for
Payment-link QR code~30 minutesNoneGetting started, low volume
Honesty box payment app~15 minutesSmall % per saleWanting sales records without building anything
Card readerA few daysDevice cost + % per saleA staffed stall, not a true self-serve box

Small tech touches worth adding once the basics work

Guide 03 Cutting down on theft, without a lock-up